Privacy Policy

Sharing and Disclosure of Your Information

The personally identifiable information, including personally identifiable information of a third party, provided by you will be used within the Bertam Resort & Water Park to offer a personalised experience to you and may also be disclosed in the following circumstances:

  • to our bank for authorisation of transaction and for payment
  • to third parties engaged to provide services under contractual requirements and to use it only to perform such services
  • to any successor pursuant to an asset sale, merger, consolidation, restructuring, reorganisation, liquidation or other similar transaction involving the Bertam Resort & Water Park
  • if we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property

Access to Personally Identifiable Information

Please be reminded to regularly review and update your personal identifiable information. You can review, update and/or correct your information by contacting our customer service officer and requesting an access form. Likewise, enquiries and complaints may be lodged with us. Please note that in an effort to prevent the unauthorised disclosure of your personal identifiable information, you may be asked to provide proof of identity or other authentication materials together with the completed access request form.


We use commercially reasonable steps to protect your personally identifiable information we collect from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction. However, due to the pace of development of internet technology and other factors beyond our control, we cannot guarantee that communications between you and our server will be free from unauthorised access by third parties.

Links to Other Web Sites

This Site contains content, services and other materials that link to other web sites not related to the Bertam Resort & Water Park. We are not responsible or liable for any content presented by or contained on any independent web site. We encourage you to refer to the privacy policy, if any, of those web sites.
the data provider and/or the organization and/or such other persons or companies represented by the data provider;

(iv) to enable the company’s compliance with its obligations under any law, rule, regulation, by-law, order, guideline, directive, policy and such other requirements in force and as amended from time to time relating to the commercial transaction and/or relating to the conduct of the business or activities of the company.

The data provider, the organization and/or such other persons or companies represented by the data provider respectively referred to above further acknowledge that information given or the request made by the data provider and/or the organisation and/or such other persons or companies represented by the data provider leading to the provision of any personal data is sufficient, accurate, complete and not misleading, and that such personal data is provided voluntarily and is necessary for the purposes set out above.

Where personal data is requested, the data provider, the organization or such other persons or companies represented by the data provider has the option not to provide additional information requested other than the information which the company has indicated as necessary to facilitate the commercial transaction. If data provider does not complete the required fields for itself or on behalf of the organization or such other persons or companies represented by the data provider as the case may be, the company will not be able to offer the services and/or fulfil the request of data provider and/or the organization and/or such other persons or companies represented by the data provider.

In connection with the purposes above, the company is hereby permitted to disclose such personal data to the relevant authorities, the company’s successor in interest, sponsors, advertisers, solicitors, insurers, adjusters, other advisers, suppliers, contractors and/or service providers, and the company’s parent company, related and associated companies, affiliates and partners, some of whom may be outside Malaysia, who may undertake administrative, management and operational functions for or on behalf of the company in respect of or arising from the commercial transaction or to support sales, marketing, promotion and/or advertising efforts.

In the event of a sale of business, disposal, acquisition, merger or reorganisation involving the company or the assets of the company to another party, personal data may be required to be disclosed and/or transferred to the other party as part of the process of sale, disposal, acquisition, merger or reorganisation. The data provider acknowledges and covenants that the provider of such personal data has acknowledged, confirmed and consented to the company that such disclosure and transfer may occur and hereby permit the company to release the personal data to the other party and its advisers and representatives and that the other party has the provider’s consent to process such personal data.

The provider of such personal data may request in writing for access to and to request for correction of personal data in accordance with the PDPA. In the event of such request, or if the provider of such personal data has an inquiry or complaint in respect of the company’s handling of such personal data, the provider can contact:-

Bertam Resort & Water Park
PMT 2200, Bertam Resort,
Persiaraan Bertam 8,
13200 Kepala Batas,
Pulau Pinang.
T: + 60 4 577 8000 F: +60 4 577 8001



PMT 2200, Bertam Resort,
Persiaran Bertam 8,
13200 Kepala Batas,
Penang, Malaysia.

All copyrights reserved by Bertam Resort & Water Park Penang 201001015855 (1000533-W) – © 2024





PHONE : +604 577 8000

FAX      :  +604 577 8001

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